Terms and Conditions

1. Company Information

PitchPrfct Inc.
390 NE 191st St STE 8735,
Miami, FL 33179
Email: info@pitchprfct.com

2. Acceptance of Terms

By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our services immediately.

3. Platform Overview

PitchPrfct CRM specializes in SMS automation to streamline customer relationship management processes for businesses. Our services are designed to help you manage customer interactions efficiently and effectively.

4. User Responsibilities

• Legal Compliance: You must comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and Federal Communications Commission (FCC) rules.
• Consent for Communications: You are responsible for obtaining explicit consent from individuals before contacting them through our platform.
• Internal Policies: Compliance with your organization’s internal regulatory framework is solely your responsibility.
• Prohibited Uses: Misuse of the platform, including spamming or unauthorized use, may result in account termination without notice.

5. User Accounts

• Account Registration: You may be required to register an account to access certain features. You agree to provide accurate and complete information during registration.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• Account Termination: We reserve the right to suspend or terminate your account at our sole discretion for violations of these Terms or any harmful activities.

6. Intellectual Property

• Ownership: All materials, products, and services provided on this website are the property of PitchPrfct Inc. and are protected by intellectual property laws.
• Restrictions: You agree not to reproduce, redistribute, or create derivative works from any content on our platform without our explicit written permission.
• User Content License: By uploading or publishing content on our platform, you grant us a royalty-free, non-exclusive license to display, use, and transmit your content as necessary to provide our services.

7. Subscription and Refund Policy

• Pricing: Subscriptions are available at $99 per month following any applicable free trial
• Refunds: Refunds are available only within the first 7 days after subscription activation.
• Cancellations: Mid-subscription cancellations or changes are not eligible for prorated refunds.

8. Data Ownership and Usage

• User Data: You retain ownership of all contact data uploaded into the CRM.
• Data Usage: We collect names, phone numbers, addresses, and general contact information solely to provide and enhance our platform’s functionality.
• Data Sharing: We do not share, sell, or resell your data or contact information with third parties for marketing purposes.

9. Privacy Policy

Your use of our platform is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. Please review it carefully.

10. SMS Disclosure

Subject to your opt-in consent, we may send SMS notifications to:

• Remind you of your appointments.
• Gather product feedback.
• Provide updates about your account.

Message frequency may vary. Standard messaging and data rates may apply. Reply HELP for assistance or STOP to unsubscribe.

11. Security Measures

While we employ industry-standard security measures to protect your data, no system is entirely secure. You are encouraged to take necessary precautions to safeguard your information.

12. Limitation of Liability

• No Liability for Misuse: PitchPrfct Inc. is not liable for any damages resulting from your misuse of our platform or failure to comply with legal regulations.
• User Responsibility: You are solely responsible for your communication practices and ensuring compliance with all applicable laws and regulations.

13. Indemnification

You agree to indemnify and hold harmless PitchPrfct Inc. and its affiliates from any claims, damages, or legal fees arising out of your use or misuse of our services.

14. Applicable Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami, Florida.

15. Dispute Resolution

Any dispute related to your use of our platform shall be resolved through binding arbitration in Miami, Florida. You consent to the jurisdiction of such courts and waive any objections to this venue.

16. Amendments to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the platform constitutes acceptance of the revised Terms.

17. Contact Information

For any questions or concerns regarding these Terms, please contact us at: Email: info@pitchprfct.com.